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Frequently Asked Questions

Where is Crowné based?

Crowné is an online jewelry brand serving customers across the United States.

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How long will my order take to arrive?

Delivery times vary depending on the destination and shipping method. Please visit our Shipping & Delivery page for the latest estimated delivery times.

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Will I receive tracking information?

When tracking is available, you will receive your tracking information once your order has shipped.

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How should I care for my jewelry?

We recommend keeping your jewelry away from water, perfumes, lotions, and harsh chemicals. Store each piece in a cool, dry place when not in use.

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Can I return my order?

If your purchase is eligible for return, please contact us within the timeframe outlined in our Returns & Refunds policy.

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How can I contact Crowné?

Our customer care team is here to help. You can reach us through our Contact Us page or by emailing supportcrowne@gmail.com.

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