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Frequently Asked Questions
Where is Crowné based?
Crowné is an online jewelry brand serving customers across the United States.
How long will my order take to arrive?
Delivery times vary depending on the destination and shipping method. Please visit our Shipping & Delivery page for the latest estimated delivery times.
Will I receive tracking information?
When tracking is available, you will receive your tracking information once your order has shipped.
How should I care for my jewelry?
We recommend keeping your jewelry away from water, perfumes, lotions, and harsh chemicals. Store each piece in a cool, dry place when not in use.
Can I return my order?
If your purchase is eligible for return, please contact us within the timeframe outlined in our Returns & Refunds policy.
How can I contact Crowné?
Our customer care team is here to help. You can reach us through our Contact Us page or by emailing supportcrowne@gmail.com.
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